Common purchase queries answered
FAQ about our website
Your order/download will be processed instantly. That means: You buy and your download will start.
No. However, you can save the credit card information to faster purchase on your next order.
For each download you will receive a seperate file via eMail. Your order is also visible on your dashboard.
If you need to swap an item
Help about my order
Please contact our support department via your dashboard.
Please open a ticket via your “Support Dashboard”.
Open the chat on the bottom right, open a ticket via your dashboard or contact [email protected]
Yes: We have a refund policy which guarantees to cancel an order in case something doesn’t work and the support team can’t help you further.